Non Attendances

Unfortunately we had a total of 55 patients missed appointments in June 2024 which has resulted in 14.5  hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice list if they continue to miss appointments. 

You can cancel your appointments by phone, email or by using your online services app. 


Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs

Patients can view or change their national data opt-out choice at any time by using the online service at or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

Childrens Health Matters Guide

Expert child health advice

It’s worrying when a child is unwell. ll. Fortunately, you can treat many children’s illnesses at home. Your local NHS has produced a free Children’s Health Matters guide which is packed with expert advice and guidance on what to do when your child is unwell. It explains how to treat children at home, when to see a GP or call 111, and when you should seek emergency help because symptoms are more serious. Download the booklet now and gain confidence in helping children to get better.

 View the Guide.

YouTube videos

An introduction to the Children’s Health Matters guide from GP Dr Baruysa (who was involved in producing the guide) can be found on YouTube: Children's Health Matters Guide

A video of Community Pharmacist Mary Oaiya, recommending what to have in your medicine's cupboard can be found on YouTube: Essential items every medicine cabinet should have.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website