Non Attendances

Unfortunately we had a total of 74 missed appointments in June  2023 which has resulted in 22 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice if they continue to miss appointments. 

You can cancel your appointments by phone, text, email or by using your online services app. 


Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs

Patients can view or change their national data opt-out choice at any time by using the online service at or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

Opening Times

Mondays - 08:00 to 18:30

Tuesdays - 08:00 to 18:30

Wednesdays - 08:00 to 18:30

Thursdays - 08:00 to 18:30

Fridays - 08:00 to 18:30 

Weekend and Bank Holidays - Please see weekend/Bank Holiday Service section. 

Closed Days

This surgery and most others in the the Castle Point area will be closed from 1pm for the whole afternoon and evening on the following dates:

Tuesday 4 April 2023

Tuesday 16 May 2023

Tuesday 6 June 2023

Tuesday 4 July 2023

Tuesday 5 September 2023

Tuesday 3 October 2023

Tuesday 7 November 2023

Tuesday 5 December 2023

Tuesday 6 February 2024

Tuesday 5 March 2024

The surgery take part in a scheme for all practice staff to develop and update their professional skills and knowledge.

Emergency cover will be available by calling NHS 111.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website