Noticeboard

Non Attendances

Unfortunately we had a total of 51 patients missed appointments in September 2024 which has resulted in 13 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary.

Patients will be removed from the practice list if they continue to miss appointments.

You can cancel your appointments by phone, email or by using your online services app.

GetUbetter

Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and
conditions.

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs.

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs.

Opening Times

Appointment Times

Weekend/Bank Holiday Service

Out of Hours Service

Opening Times

Mondays - 08:00 to 18:30

Tuesdays - 08:00 to 18:30

Wednesdays - 08:00 to 18:30

Thursdays - 08:00 to 18:30

Fridays - 08:00 to 18:30

Weekend and Bank Holidays - Please see weekend/Bank Holiday Service section.

Closed Days

This surgery and most others in the the Castle Point area will be closed from 1pm for the whole afternoon and evening on the following dates:

Tuesday 4 April 2023

Tuesday 16 May 2023

Tuesday 6 June 2023

Tuesday 4 July 2023

Tuesday 5 September 2023

Tuesday 3 October 2023

Tuesday 7 November 2023

Tuesday 5 December 2023

Tuesday 6 February 2024

Tuesday 5 March 2024

The surgery take part in a scheme for all practice staff to develop and update their professional skills and knowledge.

Emergency cover will be available by calling NHS 111.

Appointment Times

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Our appointments are available at a variety of times Monday to Friday between 08:30 and 18:00 to suit patient need.

Our multidisciplinary team includes Doctors, Advanced Nurse Practitioners, Practice Nurses, Health Care Assistants, Paramedics, Physiotherapists and Pharmacists.

Weekend & Bank Holiday Service

You can now book a weekend /bank holiday appointment with a GP or Practice Nurse. Appointments can be booked in advance via your usual GP,

Saturdays and Sundays

GPHA Clinic, Suite 3

351 London Road

Hadleigh

SS7 2BT

Enhanced Access Clinic

Central Canvey Primary Care Centre

Long Road

Canvey Island

SS8 0JA

THIS IS NOT A WALK-IN SERVICE - APPOINTMENT ONLY

Patients requiring home visits should contact the NHS 111 Service

Dial 999 for medical emergencies.

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Out of Hours Tel: 111

The Out of Hours service is provided by NHS 111 which is a free call.

weekdays 6.30pm to 8.00am and weekends/Bank Holidays.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in the event of a life-threatening emergency. Chest pains and / or shortness of breath constitute an life-threatening emergency.