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Non Attendances

Unfortunately we had a total of 51 patients missed appointments in September 2024 which has resulted in 13 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice list if they continue to miss appointments. 

You can cancel your appointments by phone, email or by using your online services app. 

GetUbetter 

Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and
conditions.

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

My Care Record

Logo My Care Record

My Care Record enables health and care professionals to access information about you to improve your care.

Providing you with:

• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care
• Better health and care planning

My Care Record is an approach to improving care by joining up health and care information in our region. Wherever possible, health and care professionals will be able to access your records from other services when it is needed for your care. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record.

Certain information – that doesn’t identify you – will also be used to help improve services and plan for the future.

More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found on the My Care Record website  www.mycarerecord.org.uk.

A full privacy notice which explains how your information may be used is available here. https://www.mycarerecord.org.uk/your-information

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