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Non Attendances

Unfortunately we had a total of 74 missed appointments in June  2023 which has resulted in 22 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice if they continue to miss appointments. 

You can cancel your appointments by phone, text, email or by using your online services app. 

GetUbetter 

Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and
conditions.

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. 

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

Opening Times
Appointment Times
Weekend/Bank Holiday Service
Out of Hours Service

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Out of Hours Tel: 111

The Out of Hours service is provided by NHS 111 which is a free call.

weekdays 6.30pm to 8.00am and weekends/Bank Holidays.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in the event of a life-threatening emergency. Chest pains and / or shortness of breath constitute an life-threatening emergency.

Enhanced Access

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website