Noticeboard

Non Attendances

Unfortunately we had a total of 65 patients missed appointments in May 2025 which has resulted in 16 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice list if they continue to miss appointments. 

You can cancel your appointments by phone, email or by using your online services app. 

Changes to NHS app minimum device requirements

The minimum software version required to run the NHS app is changing on 3 February 2025.

Following this date, the minimum operating system required to run the NHS app will be:

  • Apple iOS 15 and above

  • Android version 8 and above
     

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:
 

  • iOS 12

  • Android 6

  • Android 7

These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser. 

Please visit Technical issues with the NHS App - NHS App help and support - NHS  for more information and help. 

Employment Support in Primary Care IPS

IPS are specialists in supporting people who have experienced mental and physical illness to find employment at a pace that works for them.

If you are thinking about fi nding full or part-time work, or would like more
information around employment you can ask to be referred to your local
Employment Specialist by a member of your Primary Care Network team.
Alternatively you can self-refer by emailing epunft.ipsinprimarycare@nhs.net

Employment Support in Primary Care IPS

Employment Support in Primary Care IPS Retention

GetUbetter  

Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and
conditions.

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. 

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

Veteran Friendly

Veteran Friendly Poster

Patient charter: our commitment to you as a veteran of the UK Armed Forces


The NHS is here to support your health and wellbeing and keep
you mentally and physically well. It is also here to help you get
better when you are ill and, when you cannot fully recover, to stay
as well as you can until the end of your life. This means that you can expect the following from our practice:



• We will ask all patients if they have served in
the UK Armed Forces (as a regular or
reservist). If you have, we will note this in your
medical record, with your permission.


• Where relevant to your health, we may ask you
to share details of your time in service to help
asses the best support and treatment for you.


• The information you share will be kept
confidential and we will always speak to you
before sharing this with other services you
may be referred to.


• You can make an appointment to see our
clinical lead for veteran’s health. This person
has a comprehensive understanding of the
Armed Forces, health conditions linked to
service, and the dedicated support you can
access.


• The NHS has a duty to support the health
commitments of the Armed Forces Covenant.
This means that you will get priority treatment
for any medical condition which has been
caused by your service, subject to the clinical
needs of other patients.


• We will let you know what choices are
available for your care and treatment and help
you to make informed decisions on what to do.
• Where appropriate and with your consent, we
can refer you to dedicated veterans health
services.


• If you need to be seen by another service, we
will let them know you’re a veteran and make
sure they have an understanding of your
health and wellbeing needs, so you don’t have
to keep repeating your ‘personal story’.


• We can give advice and support to your loved
ones who may be affected by your health
conditions.


• We will investigate any issues and complaints
that you may have about your care. If you have
any questions about the services we offer,
please speak to one of the practice team.

To find out more, please speak to our practice manager or one of our GPs or nurses. If you would like to provide feedback on how we are performing as a veteran friendly GP practice, please let a member of our staff know or you can send your comments to the Royal College of General Practitioners at veterans@rcgp.org.uk For information on health services for the Armed Forces community, please visit the NHS
website at www.nhs.uk/armedforceshealth X (Twitter) @NHSArmedForces

Top tips for Veterans.



 
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